The worst thing about buying plants online is probably receiving bad plants. We strive to provide the best plants for all fellow plant buyers. But everybody makes mistakes, and sometimes there will be damaged plants in New York City from the shipping process. Other times, we might have slipped in a bad plant, fulfilling your orders late at night.
It is never our intention to give you bad plants. But if you have received a bad plant, upon arrival, just contact us at [email protected] with details and pictures. We will get the plant replacement process started!